Store operator and scope

These terms apply to retail purchases from autosirs.shop, operated by AUTOSIRS AUTO PARTS LIMITED. Contact support@autosirs.shop for questions about your order.

Orders and payment

Review the model, quantity, shipping address, and charges shown at checkout before placing your order. Payments are processed through PayPal. If we cannot fulfill an order after payment, we will contact you and refund the amount paid for any item we cannot supply.

Shipping and delivery

Orders usually ship within 48 hours after they are placed. For U.S. deliveries, estimated transit time after dispatch is 3–5 business days from our U.S. warehouse or 8–10 business days from our China warehouse. Shipping charges, service areas and cross-border duties are described in our Shipping & Delivery policy.

Returns, refunds and defective items

For eligible items purchased directly from this store, request a return within 30 days after delivery. If a product has a quality issue, contact us within 30 days after delivery to request a replacement. If a replacement is unavailable, see our Returns & Refunds policy for refund options. We usually process returns within 7 days after we receive the returned item. Your payment provider may take additional time to post an approved refund.

Return eligibility, shipping costs and how to obtain the correct return address are explained in our Returns & Refunds policy. These terms do not limit rights available under applicable consumer law.

Product selection and setup

Check compatibility and installation requirements before ordering. Follow the instructions for your model when installing and using the product. See Support for help and manuals.

For information about how we handle personal information, see our Privacy Policy.